Introduction
At JLF Electronics Ltd, your privacy is our priority. We are a Cypriot company specializing in the retail electronics sector, and we take your personal data very seriously. This Privacy Policy explains:
-
How we collect your personal information
-
The types of information we collect
-
How we use, store, and retain your data
-
Your rights to access, update, or delete your personal information
This Policy applies only to personal data collected by JLF Electronics Ltd through our stores, website, and services. It does not apply to third-party websites or services.
Who We Are and How to Contact Us
Our website (jlfelectronics.com), stores, and services (including delivery and installations) are operated by JLF Electronics Ltd.
If you have questions or wish to exercise your privacy rights, you can contact us:
📞 By phone: +357 25 339018
🌐 Online: using our contact form
📧 By email: customercare@jlfelectronics.com
How We Collect Your Personal Information
We collect your information when you interact with us, including:
-
Shopping online, in-store, or over the phone
-
Using our website or registering an account
-
Entering promotions, competitions, or surveys
-
Contacting us by phone, email, or social media
-
Using our delivery, pick-up, or installation services
-
Submitting job applications or other forms
We may also use cookies to personalize your browsing experience. (See our Cookie Policy below.)
Types of Information We Collect
Examples of personal data we may collect:
-
Name and surname
-
Email address
-
Date of birth and name day (mandatory fields)
-
Phone number(s)
-
Delivery and billing addresses
-
Preferred language
-
IP address and browser details (when visiting our website)
-
Social media details (if you connect via Facebook, WhatsApp, Instagram, etc.)
Why We Collect and Use Your Data
We use your information to:
-
Fulfil and deliver your orders
-
Process payments (note: we do not store card details)
-
Provide receipts, returns, and warranty services
-
Send marketing updates (you may unsubscribe anytime)
-
Improve customer experience and services
-
Carry out surveys and feedback requests
-
Deliver targeted advertising via social media or search engines
-
Prevent fraud, theft, or security risks (including CCTV monitoring in-store)
Sharing Your Information
We may share your data with trusted third-party providers (e.g., delivery partners, email marketing platforms, IT service providers) to support our operations. These providers are required to safeguard your data.
We never sell your personal data.
Your Rights
You have the right to:
-
Access the personal data we hold about you
-
Correct inaccuracies in your data
-
Be forgotten – request deletion of your data where applicable
-
Restrict or object to how your data is processed
-
Request portability – transfer your data to another provider
To exercise these rights, please contact us at customercare@jlfelectronics.com.
Data Retention & Security
We keep your personal data only as long as necessary, in line with legal requirements and company policy.
We use strong technical and organizational measures to protect your data from loss, misuse, or unauthorized access.
Children’s Privacy
Our website sells products suitable for children, but customers under 18 years old may only use our website with parental or guardian supervision.
Changes to This Privacy Policy
We may update this Policy from time to time to reflect legal changes or business practices. Please check back periodically for the latest version.
Cookie Policy
Introduction
We use cookies and similar technologies on www.jlfelectronics.com for identification, analysis, and advertising purposes. By using our website, you consent to the storage and use of cookies on your device.
What Are Cookies?
Cookies are small text files stored on your computer or device that collect information about your browsing activity. This includes:
-
Date and time of visits
-
Pages viewed
-
Referring website
-
Browser type and version
Types of Cookies We Use
-
Strictly Necessary Cookies – Essential for the website to function (do not require consent).
-
Google Analytics Cookies – Help us measure website traffic, shopping behavior, and advertising effectiveness.
-
Social Media Cookies – May be placed by Facebook, Twitter, YouTube, etc. when you share or interact with our content.
Blocking or Withdrawing Consent
You can manage cookies by adjusting your browser settings or using third-party tools. Please note: blocking cookies may prevent parts of our site from functioning properly.
Updates to Our Cookie Policy
We may revise this Cookie Policy from time to time. Please revisit this page for the latest version.
Contact Us
For questions about this Privacy or Cookie Policy:
📞 By phone: +357 25 339018
🌐 Online: using our contact form
📧 By email: customercare@jlfelectronics.com
